Understanding the stock level integration

We're able to retrieve your stock levels from QuickBooks Online, and send them to Bigcommerce.

This works in the following process:

  1. We retrieve products data from both Bigcommerce and QuickBooks Online. This includes SKU/Product Code and Product Name.
  2. We then match products between the 2 systems based on SKU/Product Code
  3. If stock level option is selected, we will check QuickBooks Online for stock levels and then carry this across to Bigcommerce.
  4. Going forward, QuickBooks Online will alert us if there has been any stock level updates.

When a sale is made in the Bigcommerce, stock levels are processed in the following method:

  1. We send this to QuickBooks Online
  2. QuickBooks Online takes the sale along with the products data and re-calculates the stock levels internally.
  3. We detect the change in stock levels and pass any updates back to Bigcommerce.


  • We cannot retrieve stock levels from Bigcommerce and send this to QuickBooks Online.


  • Avatar
    Dustin Squires

    That is extremely foolish to not have a two way street when it comes to stock level integration, i almost lost my ass because of this. And what about option sets?,. whats the point if bigcomerce is going to half ass everything? How about offer a feature on bigcom that gives my my year end inventory numbers built in? seems like something a business owner needs to know every year. But this is not a business minded company; except when it comes to collecting the cash every month

Please sign in to leave a comment.